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BespokeIND use only top tier untreated raw leathers & exotic skins, ethically sourced by our suppliers across the globe. The natural material & its form is therefore subject to variances from hide to hide, skin to skin. Changes in the tone or texture of the leather & signs of wear are normal.
Please consider with caution when wearing non-colorfast garments pants or socks that may have dyes that can transfer onto our footwear. While we handle our product with the up-most care, small dents, scratches or blemishes may be found within the material, and may also come from the irregularities in the animal’s skin (for example veins or scarring of its hide during its life or the tanning process). Irregularities in the consistency of the tone & patina of the leathers, or stitching or paneling of each shoe should not be considered a fault, but inherent of the natural qualities of the super premium materials we use & how every step of the making process is 100% handcrafted by h u m a n. 
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Exchanges & Refunds

All our inventory is made to order. All sales are final & are non-refundable. Exchanges or refunds are not applicable under any circumstances.

Shipping & Insurance

All our international clientele is responsible for their own Customs Fees, should they request to personally alter our retail value of our product on postage form. All postage that is not stated on custom form at full retail value, will be void of any postage insurance if item is lost in transit. Only items that have been lodged at full retail value, will have insurance cover for the full value of the item. All postage must be International Priority Express at cost to client. 

Availability 

BespokeIND reserves the right to source an alternative donor mid-sole color for client should the availability from our usual supplier be out of stock.  Client reserves the right to source their own donor should they not agree with our terms.